{"id":484,"date":"2023-03-13T16:53:28","date_gmt":"2023-03-13T15:53:28","guid":{"rendered":"https:\/\/silvercapital-mgmt.com\/?page_id=484"},"modified":"2023-03-13T16:54:12","modified_gmt":"2023-03-13T15:54:12","slug":"traitement-des-reclamations","status":"publish","type":"page","link":"https:\/\/silvercapital-mgmt.com\/index.php\/traitement-des-reclamations\/","title":{"rendered":"Traitement des r\u00e9clamations"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_column _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb type=\u00a0\u00bb4_4&Prime; theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<h3><b>Traitement des r\u00e9clamations\u00a0<\/b><\/h3>\n<div><b><br \/><\/b><b>Pour toute r\u00e9clamation<\/b><\/div>\n<div><\/div>\n<div><\/div>\n<div>Vous pouvez contacter la soci\u00e9t\u00e9 Silver Capital Management par courrier \u00e0 l\u2019adresse suivante :<\/div>\n<div><b>Silver Capital Management \u2013 SERVICE R\u00c9CLAMATION \u2013 6 square Alboni 75116 Paris .<\/b><\/div>\n<div><b>\u00a0<\/b><\/div>\n<div>Le cabinet SCM s\u2019engage \u00e0 traiter votre r\u00e9clamation dans les d\u00e9lais suivants :<\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<div><\/div>\n<table cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td valign=\"top\">\n<div>dix jours ouvrables maximum \u00e0 compter de la r\u00e9ception de la r\u00e9clamation, pour en accuser r\u00e9ception, sauf si la r\u00e9ponse elle-m\u00eame est apport\u00e9e au client dans ce d\u00e9lai ;<\/div>\n<\/td>\n<\/tr>\n<tr>\n<td valign=\"top\">\n<div>deux mois maximum entre la date de r\u00e9ception de la r\u00e9clamation et la date d\u2019envoi de la r\u00e9ponse au client sauf survenance de circonstances particuli\u00e8res d\u00fbment justifi\u00e9es.<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<div><\/div>\n<div><strong>Si ces voies de recours n\u2019aboutissent pas, vous avez la possibilit\u00e9 de faire appel, selon les cas :<\/strong><\/div>\n<div><\/div>\n<ul>\n<li>Au m\u00e9diateur de la Compagnie des CGP<\/li>\n<li>08 rue Godot de Mauroy, 75009 Paris<\/li>\n<li>Au m\u00e9diateur de l\u2019Autorit\u00e9 des Marches Financiers (AMF)<\/li>\n<li>17 place de la Bourse, 75082 Paris Cedex 02<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; fullwidth=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_fullwidth_image src=\u00a0\u00bbhttp:\/\/silvercapital-mgmt.com\/wp-content\/uploads\/2023\/03\/data-scm-.png\u00a0\u00bb title_text=\u00a0\u00bbdata-scm-\u00a0\u00bb _builder_version=\u00a0\u00bb4.17.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb min_height=\u00a0\u00bb238.1px\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][\/et_pb_fullwidth_image][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Traitement des r\u00e9clamations\u00a0 Pour toute r\u00e9clamation Vous pouvez contacter la soci\u00e9t\u00e9 Silver Capital Management par courrier \u00e0 l\u2019adresse suivante : Silver Capital Management \u2013 SERVICE R\u00c9CLAMATION \u2013 6 square Alboni 75116 Paris . \u00a0 Le cabinet SCM s\u2019engage \u00e0 traiter votre r\u00e9clamation dans les d\u00e9lais suivants : dix jours ouvrables maximum \u00e0 compter de la [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-484","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/silvercapital-mgmt.com\/index.php\/wp-json\/wp\/v2\/pages\/484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/silvercapital-mgmt.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/silvercapital-mgmt.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/silvercapital-mgmt.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/silvercapital-mgmt.com\/index.php\/wp-json\/wp\/v2\/comments?post=484"}],"version-history":[{"count":2,"href":"https:\/\/silvercapital-mgmt.com\/index.php\/wp-json\/wp\/v2\/pages\/484\/revisions"}],"predecessor-version":[{"id":487,"href":"https:\/\/silvercapital-mgmt.com\/index.php\/wp-json\/wp\/v2\/pages\/484\/revisions\/487"}],"wp:attachment":[{"href":"https:\/\/silvercapital-mgmt.com\/index.php\/wp-json\/wp\/v2\/media?parent=484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}